Can I ship batteries in non-Call2Recycle boxes?

We only accept batteries that are shipped in Call2Recycle boxes or pre-approved, properly permitted containers that meet U.S. DOT transportation requirements for shipping used batteries. The Call2Recycle box has the correct shipping address and tracking information for our auto-replenishment program. We use this information to alert us to send replacement kits.

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How do we schedule a pickup for my collection box in the U.S.?

All Call2Recycle boxes come with a pre-paid, pre-addressed return shipping label. The shipping label indicates the shipper (FedEx or UPS) assigned to pick up your box. Just put the box out for the shipper’s next pickup. If you do not have regular pickups, please contact Customer Service at 877.723.1297 to arrange a pickup. If you contact the shipper directly for a pickup, extra charges may apply.

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